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Customer Journey Fanatics

25 Years of Startup & Scaleup Experience

Stop Losing Revenue to Broken Customer Journeys

Every day, your customers are slipping through cracks in your journey. We've spent 25 years obsessing over these moments—turning revenue leaks into growth engines for 75+ companies.

25+

Years Experience

75+

Companies Helped

3x

Average Revenue Growth

The Hidden Revenue Killers

The Story Every Founder Knows Too Well

You've built something amazing. Your product works. Your team is talented. But somewhere between "hello" and "sold," you're losing customers—and you can't figure out where or why.

Bad Storytelling

Your message isn't resonating with customers, leading to poor conversion rates and lost opportunities.

Messy Marketing

Scattered marketing efforts across multiple channels without a cohesive strategy or clear ROI.

Poor Pipeline

Struggling to generate consistent, qualified leads that turn into paying customers.

Stalled Growth

Revenue has plateaued and you're not sure how to break through to the next level.

Misaligned Teams

Sales, marketing, and customer success teams aren't working together effectively.

Customer Churn

High churn rates are eating into your growth and making it hard to scale profitably.

These problems compound over time - let's solve them together
The MCG Method

From Chaos to Clarity: The Complete Journey

Most consultants fix one piece of the puzzle. We rebuild the entire picture. Here's how we transform your customer journey from a revenue leak into a growth engine.

Scalable Strategy

Data-driven strategic planning that grows with your business and adapts to market changes.

Strategic Storytelling

Craft compelling strategic narratives that connect with your audience and drive meaningful engagement across all touchpoints.

Staffing Support

Build and optimize high-performing teams with the right talent, structure, and processes to execute your growth strategy.

Creative Content

Compelling content that tells your story and drives engagement across all touchpoints.

Measurable Marketing

ROI-focused marketing campaigns with clear metrics and continuous optimization.

Savvy Sales

Sales processes and training that convert prospects into loyal customers efficiently.

Popular Products

Product-market fit optimization to ensure your offerings meet real customer needs.

Sustained Success

Long-term growth strategies and systems that ensure continued success and scalability.

International Intentions

Strategic expansion into new global markets with localized approaches that respect cultural nuances and drive international growth.

The MCG Difference

Why Founders Choose Us Over Everyone Else

Here's the truth: Most consultants talk strategy. We live in the trenches. While others debate frameworks, we're obsessing over the moment your customer decides to stay or leave.

Customer Journey Fanatics

We live and breathe customer journeys. Our obsession with end-to-end experiences sets us apart from traditional consultants who focus on just one piece of the puzzle.

25 Years of Startup DNA

Deep experience with startups and scaleups means we understand your challenges, move at your speed, and deliver solutions that actually work in fast-paced environments.

Proven Track Record

Our clients consistently achieve 3x revenue growth within 12 months. We don't just give advice - we deliver measurable results that impact your bottom line.

Do More, Faster

Our systematic approach and battle-tested frameworks help you implement changes quickly and efficiently, so you see results in weeks, not months.

We've worked with portfolio companies backed by the best VCs in the world

Andreessen Horowitz
Sequoia Capital
Shasta Ventures
Mayfield Fund

Ready to Transform Your Customer Journey?

Join 75+ successful founders and executives who've partnered with MCG to unlock sustainable revenue growth.

Ready to Accelerate Your Growth?

Let's discuss how MCG can transform your customer journey and drive sustainable revenue growth.

Send us a message

Schedule a Consultation

Book a 15-minute session to discuss your specific challenges and how we can help.

Schedule Consultation

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Get in Touch

Email us
hello@merrittsconsulting.com
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